Black's Tire and Auto Service Blog

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Raleigh, NC (store 35)

My recent Auto Service at your Raleigh / Millbrook location.

I would like to pay compliment to James your service Manager, Tim, your Auto Tech, and Jerry in sales. These guys have always done a great job for me. They are fair and I know can be trusted.

James and Tim recently helped diagnose a “sticky” drivability issue I was having. It was an intermittent problem. They took the time to find the problem and fix it the first time correctly. I have had experienced parts changers (not in this shop) in the past and it was my pleasure to do business with such capable folks. Tim even stayed late to complete the repair. I would be more than happy to recommend this shop and team to anyone.


Bill S.

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North Myrtle Beach, SC (Store 7)

Mark and Randy, thanks so much for taking such good care of me last weekend when I had problems with my car.  Check out my facebook page Ellen T – have posted your information for others to know about you.

God bless all of you for your honestly and your friendly service.
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Fayetteville, NC (store 27)

I would like to thank the staff, including the wonderful mechanic who worked on my car at store number 27 on Hwy 301 in Fayetteville NC, from the bottom of my heart. The folks at the desk were professional, courteous and friendly. The mechanic basically saved me from serious injury or death when he noticed my right wheel was in serious danger of collapsing and showed me. Please thank the entire staff and especially the mechanic who worked on my car, and buy them all lunch or dinner or give them gift cards, something to show them all how excellent they really and truly are, and what assets they are to your company.


Fred D.

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Fayetteville, NC (store 30)

I wanted to take the time to say thank you for hiring such a conscientious employee. I was in Fayetteville on a business trip my car broke down. I was out side a local fast food restaurant, just wanting to get back to my hotel. It was well after 530 and while waiting for a tow truck I had asked several people to try and jump my battery. No one seemed to even care long enough to stop and say no. They just walked by. One of your employees from the Ramsey St. Location named Jeff came into get dinner after work, he saw me trying to get help and came over to offer his assistance. I was so grate full. While he jumped my battery, through casual conversation I found out where he worked and his name. I had offered him money and he refused i even offered to buy him dinner he refused. This young gentle man only wanted to make sure a woman from out of town got back on her way safely. There are not many people left in this world that will take time from their busy day to lend a helping h ...

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Fayetteville, NC (store 30)

Had 100,000 mileage service work performed along with regular oil change and tire rotation. Friendly service personnel explained what that entailed, why it was important and estimated the cost. The service was performed efficiently though this work takes more time than other services. Car is running better. Great experience.

Phyllis O.

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