Black's Tire and Auto Service Blog

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Raleigh, NC (store 35)

I wanted to send a note to let you know about one of your OUTSTANDING employees’, Mr. Jerry Culbreth of your Raleigh, NC tire center. My family and I were stranded on I-95 in Wilson, NC on June 26th due to a second blown tire on our travel trailer (we blew one in Virginia earlier in the day). Mr. Culbeth pulled over just to see if we needed help, he had just finished helping a motorhome that we had passed not 10 minutes before our 2nd tire blew. When Mr. Culbreth pulled over and asked if we needed help, we were so gracious. He offered to go back to his shop and get a new tire to replace our blown tire and we told him that we would rather replace all four tires so he called in to see if he had them and he did, thank God (and Jerry too). We sat on the side of the road with our trailer for a couple of hours waiting for Mr. Culbreth to come back. When he returned, he fixed the blown tire and then had us pull off the next exit to get us out of harms way and then he proceeded to ...

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Fayetteville, NC (store 33)

Another satisfied customer! My son purchased the Kelly Fierce from Mike King yesterday for his car. He had the front aligned and four new tires. My son’s comment was it dro ve like a dream. He commented on how helpful Mike was. I believe he will be a life long Black’s Customer. Merry Christmas to all the Black’s Tire Family. I hope you will continue to grow and have much success!

Todd Burnette

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Wilmington, NC (store 10)

Dear Black’s Tire, Carl Brewer, Horace, John, and the entire staff,

This is a long time over due. Thank you from the bottom of my heart for always going over & beyond for me & the servicing of my car. Since I moved here from NY in 2006, you all have been so kind, considerate, and educational toward all my car needs and me getting to & from work on time. Thank you again for the fabulous service you provide at Black’s Tire. Keep up the great work.

Sincerely,

Kathleen H.

P.S. – Your southern charm is very much appreciated.

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Fayetteville, NC (store 27)

I recently had to face what I thought was going to be a hard task to accomplish and expensive. After having a blowout on the road and arriving home I went to your store on Gillespie Street in Fayetteville. There I met Mr. Boahn, an extremely busy person. I had many questions about tires and he helped me through every step. He made me feel totally at home, and I received from him every confidence in Black’s Tire. I got to see him in action and he dealt with every action at ease and with full confidence. He knows his business, as seen from an outsider.

On my next camping trip I was telling everyone about Danny at Black’s Tire. The second person I talked to he mentioned Danny’s name before I got to it, and said what a great person he is. Danny has a great reputation. I will without hesitation recommend and return to Black’s Tire, due to your Mr. Boahn.

You obviously have a great employee who takes care of business and the customer.

...
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Fayetteville, NC (store 28)

Cheers to Rich and Black’s Tire! Upon going to work, I heard a thump. Oh no, a flat! I pulled into Black’s Tire around the corner, and Rich checked the tires. No flat. Next, he checked the tire pressure; sure enough, it was 10 pounds under tire pressure for my car. I had “just” had them checked three weeks prior, but at a gas station. From now on, Black’s Tire is my only stop for professional people with great service. Thank you, Black’s Tire and Rich, for being so nice.

Julie K.

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