Black's Tire and Auto Service Blog

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Fayetteville, NC (store 33)

It is my pleasure to convey GOOD NEWS to your company. Having been in business in the Fayetteville community since 1972 I feel I have the experience and knowledge of GOOD CUSTOMER SERVICE. Customer service is my favorite way to retain customers as well as to generate new business. Apparently Black’s Tire Store also shares in this tool to bring in and keep business in Fayetteville.

Mike King is by far the very best customer service person in the care service industry I have met in my personal and business career. He always takes time with his customers, is WELL informed, works diligently to meet the needs of his customers and extends this attitude to the community as well. He has shown me that as a manager of the store, he has the respect of his workers and has led them to also show respect, gain trust and treat the customers extremely well. I compliment all of them. Mr. King listens to our needs, acts quickly and works to find the best solution to fulfill ou ...

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Conway, SC (store 9)

I wanted to take time to express my gratitude and thanks for the exceptional service that we recieve at the Conway store. Mr David Holmes is the manager there and our experince in that location is above board all the time. They remind me of a time long gone in business today when real customer service meant something. People tend to always let you know when your not what they expect and rarely tell you when your above what they expect. I am in the service industy or you could say the people business so I get it. Hope you pass this along to that staff over there. I wouldnt even consider another tire automotive shop. Thanks again. Regards Allen S.

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Black’s Tire opens new retread plant in Clarkton, N.C.

By CCJ Staff

Black’s Tire Commercial Division recently opened a new 50,000-square-foot retread plant and commercial distribution center in Clarkton, N.C. The new facility replaces another smaller plant in Clinton, N.C., and can produce up to 225 different truck tire retreads from 16-inch to 24.5-inch wheel diameters. Black’s Tire also has 18 commercial tire and service locations in North Carolina and South Carolina, where it offers a variety of new commercial tires under several brands, including Goodyear, Kelly and Dunlop. The retreading plant currently retreads about 100 truck tires per day, but plans to expand that number through customer growth.

“New retreading equipment, state-of-the-art tire management technology and more storage capability at our new retread plant and distribution center will allow us to offer a new level ...

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Fayetteville, NC (store 28)

I am a soldier stationed at Ft. Bragg, NC. I went to your store in Fayettville (BTS 28) and received outstanding service and an amazing deal. Ryan Nobles, was my point of contact. Many times in military towns everyone hates soldiers because, quite frankly, they tear up places and get into trouble a lot. Ryan really did express his appreciation and went above and beyond the call. I will spread the word about your store every time someone I know needs auto work. Thank you so much.

Micah R.

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