Raleigh, NC (Store 35)
June 24th, 2010
Dear Black’s Tire team,
I don’t even know how I can thank you for the incredible customer service you provided me today.
I have taken my car to numerous (and I mean numerous) auto repair shops up and down the east coast since my car would break down here, there and everywhere, and no service shop that I’ve been to even compares with your team.
Even though it turns out that my car is dying and it would be cheaper to purchase a “new” used car versus getting my current car repaired, at least I got an honest answer and wasn’t what I like to call “swindled” like I usually am at other auto shops – not to stereotype myself, but it seems like a young blond woman like myself can be easily ripped off at auto repair shops since it’s obviously I don’t know jack about cars.
But I didn’t have to worry about that with you. Other shops have diagnosed my car’s ...