Fayetteville, NC (store 38)
August 21st, 2012
I experienced a catastrophic problem with my car on Friday afternoon, 20 July 2012, and after calling numerous repair facilities, the only shop willing to see me was your shop on Skibo Road in Fayetteville. I have never had to deal with this kind of problem before and I was very upset. My closest family is ﬁve hours away so they were not going to be of timely help. The managers at Skibo Road assisted me in getting to the shop, did a thorough diagnostic on my car and test drove it but were unable to locate or duplicate the problem. While driving home, the problem reoccurred, but I called the shop and
both Craig Lancaster and Wes Talbott reassured me and set up an appointment for the following morning.
On Saturday, the problem reoccurred and I was unable to turn the car on. Wes came out personally and escorted me back to the shop where the mechanics discovered the problem, gave me ...