Gentlemen:

We wish to commend your company for the excellent customer service we received recently.

We were visiting family in Florence and were scheduled to start home early Wednesday morning, April 8th. Unfortunately, we discovered a problem with our car on Tuesday evening – too late to have anything done about it then.

At the recommendation of my sister-in-law, we went to your shop between 7:30 and 8:00 Wednesday morning, and you had our car ready for the road by 10:30! We were really impressed. Thank You.

Sincerely,

Sandy P.