STORE #16 – DILLON, SC
July 5th, 2008
To whom it may concern,
I am writing this letter in response to the service I received in your store on June 28th, 2008. I am from the Indianapolis Indiana metro area and was on vacation in Ocean Isle, North Carolina this past week. My family was returning home and was passing through Dillon on our way to I-95. We pulled up to an intersection in town and noticed a loud, screeching sound coming from the passenger side front tire. I believed this was not a simple brake problem and thought the problem could be serious. I was traveling with my wife, and my two sons (4) and (2) years of age and pictured a major car expense and a hotel room in Dillon in my future. Our goal was to drive the entire distance in one day to make it home by 9 or 10pm, and this vehicle break down could jeopardize this. I pulled into your store and was given superior service on a Saturday morning. I believe the technicians name was T.J. who fixed our tire by replacing a bolt that had broken on the passenger side front tire. I would like to thank all of the gentlemen at Black’s Tire for an excellent job, and to let them know we made it home around 9:30pm Indiana time and slept in our own beds. Being from the Midwest I have only heard of Southern hospitality but was able to experience this first hand on June 28th, 2008 in Dillon, South Carolina. If I was the owner of Black’s Tire Service I would be proud to have all four of these men working for me in my community. Being a police officer I feel makes me a good judge of character and these men seemed to enjoy helping people fix problems that may seem small to them but major to the rest of the world.
Trent, Danielle, Luke, and Levi Smoll
|STORE #16 – DILLON, SC was written by Ryan Benton of Black's Tire and Auto Service|