Wilmington, NC (store 21)
September 14th, 2010
I am writing about the wonderful service I received from Rich, Debbie, and your staff when I brought my car to your Market Street location on February 19, 2009. I had taken my car to the dealership because I thought it was under warranty & was having a small problem. I own a 2005 Pontiac Sunfire with 25,900 miles on it. The dealership told me there was numerous problems totaling $1,700. Every time I called back, they found something else wrong. They made me believe my car was absolutely unsafe to drive & needed everything repaired immediately. I called & brought my car to the Market Street location. I have had brakes & tires before with you, but was unaware of your other mechanical capabilities. In the end, I only needed one repair that totaled $391. Besides saving me money, your staff was honest about what was truly wrong with my car instead of trying to make a fast buck. I am a single mother who drives my child in that car on a daily basis. Safety is the most important factor in my car. Thank you for providing a safe car and peace of mind. I will certainly be bringing my car to you again & will highly recommend your business to many others. Thanks for providing such great service!!
|Wilmington, NC (store 21) was written by Ryan Benton of Black's Tire and Auto Service|