Store: 1417 Castle Hayne Road, Wilmington, NCBY Stuart on 12/24/16
Jimmy Watters and his crew were amazing today. At 3pm on Friday, before Christmas, one of the tires on my boat trailer disintegrated. My 8yo son and I were stuck on the side of the road on 421. Black's tire was open and had replacements. I jacked up my trailer, and decided to replace both tires on the left side. When I disconnected the trailer from the truck, the jack slipped and the trailer hit the ground.
When I got to Black's and explained my situation, they set to work replacing the tires. I asked if I could borrow a floor jack, to lift the trailer. They said sure, but then the store manager, Jimmy Watters, mentioned that Josh was heading that way. Josh loaded up my tires on their service truck, and drove to our stranded boat. Josh jacked up the trailer and mounted the tires, and had us on our way. Without everybody's help, we wouldn't have made it back to the Triangle this evening.
A big thank you to Josh, Jimmy, and the rest of the Black's Tire crew for getting us on our way and their great Christmas spirit.
Store: 630 US Hwy 70 SE, Hickory, NC 28602BY Cathy S. on 12/23/16
I have had service on both of my mom's vehicles in the past 2 months. The staff that I dealt with (Deron,Bryant and Lane) were awesome! Not only are they very knowledgeable but also treated me like family. They are an asset to the business.Very impressed with the service I received. I highly recommend this business!
Store: 1417 Castle Hayne Road, Wilmington, NCBY Jeff on 12/14/16
GREAT PLACE and we love the new facelift!
Store: 1302 Gruber Rd. Suite D, Fort Bragg, NCBY Nancy E. on 12/2/16
Awesome place with great customer service.
Store: 1302 Gruber Rd. Suite D, Fort Bragg, NCBY Ms M. on 12/2/16
Andy and his staff do an awesome job!!!