Store: 3916 Hwy 74 West, Monroe, NCBY Kate L. on 9/1/16
Thanks to Alex and Michael for their great customer service and all their help!!! I initially went in for two new tires. As my luck would have it..my battery decided to die right in the parking lot. The nice gentleman from the back came out and tested the battery..which indeed was dead. Alex was able to get me a new battery and had it installed and had me back on the road in no time! I am so glad they took the time to help me out and get me all safe again! I will call these guys again if I need any more car services!! You cannot beat the friendly and helpful customer service at this Black's tire location!!!
Store: 1309 Skyway Drive, Monroe, NCBY Lucy on 9/1/16
Great Service! Thanks for fixing my car and getting me out so quick with my kids!
Store: 5020 Fayetteville Road, Lumberton, NCBY Lea L. on 4/22/16
We had a wheel problem on interstate 95 on Tuesday - AAA towed us to Blacks tires in lumberton (I had my tires rotated last week at another company in New Bern), your guys checked my wheels and found the lugs were loose. All sorted, just wanted to thank you and them for the speed and honesty of your workers . We were lucky that day in many ways.
thank you again.
Store: 4064 Hodges Chapel Rd., Dunn, NCBY K. on 3/7/16
Whom it may concern
I cannot convey my gratitude to Jeff Newton enough. I am a fellow tire dealer from Massachusetts working for Pete's Tire Barn. After not being able to find someone to repair the vehicle in a timely manner I called Jeff and he allowed me to have the vehicle towed there he put it in a lot fenced in yard overnight we made emergency trip down from Massachusetts with the customer to repair his truck so his employee can continue on their vacation to Daytona. If Jeff is any indication of the management in your company you must be very successful and if ever you have a current customer in Massachusetts or New England that's in need of help please free feel to call on me and I'll do anything in my power to help.
Your new friend
Petes Tire Barns